PLEASE READ THESE TERMS, RELEASE AND WAIVER CAREFULLY BEFORE AGREEING TO IT. YOU ARE GIVING UP LEGAL RIGHTS

(1) Waivers – Exclusion of Liability

• All participants must sign or have signed on their behalf the Trampo Extreme Waiver.
• The waiver for participants under 16 years old must be signed by a parent or guardian over 18 years of age.
• Participants and their guardians accept that activities at Trampo Extreme may involve risk that result in injury.
• Trampo Extreme makes no assessment of the participants health status before allowing entry. Participants or their parent/guardian are expected to take responsibility for this and self-assess.
• Trampo Extreme takes no responsibility for incidents occurring due to participants not following facility and activity rules.
• Trampo Extreme takes no responsibility for the supervision or care of children outside the boundaries of the activity they are participating in.
• Children 7 years of age and under must be supervised by an adult on the premises.
• Children 5 years of age and under in the jumping area must be accompanied by an adult on the trampolines.

(2) General Terms and Conditions

• Session times, where appropriate, are for 1 hour or more and start hourly and the Sky Trail activity will start every 30 minutes. No extension will be granted for late arrivals.
• Participants must always wear a time/activity sticker during their session where appropriate.
• Tickets are not transferable or refundable.
• Trampo Extreme Management take no responsibility for lost, stolen or damaged items (including tickets) on the premises.
• Items lost in the foam pit may not be recoverable for several days due to our maintenance schedule.
• No food or drinks are allowed within the activity areas.
• Bad language or aggressive behavior towards customers or staff will not be tolerated.
• Pregnant women are advised not to take part in Trampo Extreme activities.
• Participants must follow the requests and guidelines of the staff. Failure to do so may result in expulsion from the facility.
• Right of admission is reserved by the Management for reasons of safety or suitability of the activity for the participant.
• Operating hours and prices may change without prior notice.
• Other terms & conditions may apply.

 

(3) Website

• Minors under the age of 18 shall are prohibited to register as a user of this website and are not allowed to transact or use the website.
• If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
• The cardholder must retain a copy of transaction records and merchant policies and rules.

 

(4) Method of Payment

• We accept payments online using Visa and MasterCard credit/debit card in Qatari Riyal.

 

(5) Refund & Cancellation Policy

• No refunds for tickets purchased online can be given.
• Trampo Extreme takes no responsibility for lost or stolen tickets.
• Transfer to an alternative event must be requested on site. Any difference in purchase price must be paid, but no refund for lesser priced activity will be made.